At TrediZone, you can request deletion of your account and personal data. For your security, we only process requests sent from the same email associated with the account.
How to request deletion
- Email us at: notificaciones@tredizone.com
- Suggested subject: Delete Account - TrediZone
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In your message, include:
- Account email
- Name (optional)
- Reason (optional)
What gets deleted
Once confirmed, we will delete or anonymize personal information associated with your account, such as:
- User profile (name, email, phone if applicable)
- Saved addresses
- Account-related preferences
What may be retained
We may retain certain records related to orders and billing when required by law or for accounting/anti-fraud purposes. In such cases, records are kept with restricted access.
Response time
We typically respond and process requests within a reasonable timeframe. If we need to verify information, we may request additional details.
Learn more: Privacy Policy.